Privacy Policy

The privacy policies for Duramectin have been created to help individuals concerned about how their Personally Identifiable Information (PII) is being used online. As defined in U.S. privacy and information security laws, PII refers to any information that can be used alone or in combination with other data to identify, contact, or locate an individual, or to identify someone in a specific context.

We encourage you to read our privacy policy carefully to gain a clear understanding of how we collect, use, protect, and otherwise handle your PII in accordance with our website or app.

What Kind of Information Do We Gather from Website/App Users?

We collect information to improve the services we offer our users. When you access our website or app, certain data is automatically collected. This includes information such as the Operating System (OS) of your device, Internet Protocol (IP) address, and the type of browser you use. We also gather data on your purchase and usage history, which may be combined with similar data from other users to generate features like “Top Rated” or “Best Seller,” and to improve service quality.

When you register on our website or app to place an order, we may collect your name, address, email, and contact number. In all other cases, we do not collect personal data unless voluntarily provided by the user.

We store your personal information as long as we need it to provide services to you and as required by applicable laws. If you opt in to receive promotional emails, sign up for newsletters, participate in contests, or share contact details at events, we will use your data to inform you about our products, services, events, and news in line with our legitimate interests.

When Do We Collect Information?

We collect information when you:

• Register on our website or app
• Place an order
• Subscribe to a newsletter
• Respond to a survey
• Fill out a form
• Use live chat
• Interact with us on social media (Facebook/Instagram)
• Open a support ticket
• Call our support team
• Provide feedback about our products or services

How Do We Use Your Information?

The information we collect is used to maintain and improve our services and security. Specifically, we may use it to:

• Personalize your experience and show products and services of most interest to you
• Improve our website/app and customer support
• Fulfill orders and provide the services you request
• Offer customer service and respond to your inquiries
• Process transactions quickly and efficiently
• Send important information like invoices, confirmations, security alerts, technical notices, and updates
• Notify you of events, promotions, and product or service updates

We may collect and use your data without your consent when required by law, such as for identity verification, fraud detection, investigation of criminal activity, or compliance with regulatory requirements.

Your Rights

According to applicable laws, you have the following rights:

• The right to request a copy of the personal data we have about you
• The right to correct inaccurate or outdated personal information
• The right to ask us to delete your data if it is no longer necessary for the purposes it was collected, if you have withdrawn your consent, or if we are unlawfully processing your data
• The right to opt out of direct marketing
• The right to object to processing based on our legitimate interests unless we have compelling reasons to continue

Please note: These requests do not affect data processing that occurred before your request.

How Do We Protect Visitor Information?

We regularly perform malware scans to identify and resolve potential security threats. Your personal data is stored on secure networks and is accessible only to limited individuals with authorized access, who are required to keep the information confidential.

All sensitive information, such as credit card details, is encrypted using Secure Sockets Layer (SSL) technology. When you make a purchase, fill out forms, or view your account on our website/app, all data is protected through this encryption. All transactions are processed through a secure gateway and are not stored or processed on our servers.

Do We Use Cookies?

Yes, we use cookies. Cookies are small files that websites transfer to your device via your web browser (with your permission), enabling the website or service provider to recognize your browser and capture certain information. For instance, we use cookies to:

• Remember and process items in your shopping cart
• Understand your preferences based on prior or current site activity
• Improve your overall experience
• Track advertisements and user interaction to enhance future services

We may use trusted third-party services to collect this information on our behalf.

Cookie Options

You can choose to have your device notify you when cookies are being sent, or you can disable all cookies by adjusting your browser settings. Note: Disabling cookies may affect certain site functions.

Newsletter

When you subscribe to our newsletter, your email is used for marketing purposes until you unsubscribe. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.

If you have any questions or concerns regarding your privacy, visit our Contact Us page. We will do our best to address your concerns.

Consumer Rights by Country

Duramectin serves customers in over 90 countries and continues to expand globally. We comply with each country’s consumer protection laws to ensure that all customers are treated fairly and respectfully.

Do We Share the Information We Collect with Third Parties?

We may share your information with third parties such as shipping providers, payment gateways, and processors. These third parties receive your name, address, contact information, and sometimes payment details if you use a debit/credit card.

Our contracts with these providers ensure that they delete your data after the required retention period.

Third-Party Links

Occasionally, at our discretion, we may include third-party products or services on our site or app. These third-party websites have their own independent privacy policies. We take no responsibility for the content or activities of these sites. However, we do seek to protect our users and welcome feedback about these sites.

Google

We use Google AdSense advertising on our site. As a third-party vendor, Google uses cookies (like the DART cookie) to show ads based on users’ past visits to our site and others. You may opt out of the DART cookie by visiting Google’s Ads Settings.

Social Media

We use social media platforms (e.g., Facebook, Instagram) for advertising and content sharing. You may encounter our ads or posts on these platforms.

We follow all platform-specific rules and privacy guidelines.

Our practices include:

• Remarketing via Google AdSense and Facebook
• Google Display Network Impression Reporting
• Demographics and Interest Reporting
• DoubleClick Platform Integration

We and third-party vendors (e.g., Google) use cookies such as Google Analytics cookies and DoubleClick cookies, or other third-party identifiers, to understand user interactions with ads and ad services.

Children’s Privacy

Protecting children’s privacy is very important to us. We do not knowingly collect personal information from anyone under the age of 13. If we discover that we have inadvertently collected data from a child under 13, we will delete that information promptly.

If you believe we may have collected information about a child under 13, please contact us immediately.

Modifications to This Policy

We may update this privacy policy at any time. Continued use of our services after changes are made will indicate your acceptance of the updated policy.